FAQ

No worries.  Email us wokrewards@manchuwok.com

Send a copy of your receipt along with your WOK Rewards Card Number and let us know what email you used to register, and we will help you with your missing points. 

 

Birthday BONUS points are valid for 30 days from your birthdate. 

DON’T MISS OUT – OPT-IN for email communications to be notified of your Birthday Bonus!  

Welcome REWARD points are valid for 30 days from the day you REGISTER <<manchuwok.datacandyinfo.com/profile/register>> our card online and create a profile. Your reward is then triggered by your next purchase. 

DON’T MISS OUT – OPT-IN for E communications to be notified of your Welcome Reward!  

Once your card is REGISTERED online, simply scan your card along with your next purchase at your favourite ManchuWOK and your Welcome Points will be added to your account.  

WOK REWARD points are non-transferable, but you can treat your friend to lunch and earn 10 points with every $1 you spend 

Once you have 500 points or more in your account you can start to redeem 

500 points = $1 off your next purchase 

Be sure you REGISTER  your card online and create a profile to be eligible to redeem your points 

Your points will appear on your account right after you make a purchase  

WOK REWARDS Members can earn points with every purchase however won’t be eligible to REDEEM points until  

1) the card is registered online, and a profile has been created 

2) redemption starts once members accumulate 500 points = $1 off 

WOK REWARDS members can check their POINTS BALANCE, once they SIGN IN to their account 

Points balances will also be printed on your store receipt 

Great question – please email us at wokrewards@manchuwok.com and let us know if you wish to keep the physical or digital card, the numbers for both cards along with the email that you used to register your profile and we will update your account 

Sorry to hear that. Send us an email at wokrewards@manchuwok.com so we can help. 

Members can visit https://manchuwok.datacandyinfo.com/profile

Click on Get a Password and following the instructions. 

If you could not find an answer to your question, please CONTACT US wokrewards@manchuwok.com 

 

WOK REWARDS cards MUST be registered online to become a WOK REWARDS member and be eligible to REDEEM POINTS. Members MUST OPT-IN for Email communications to be notified of a Welcome Reward, Birthday Bonus and other special offers and promotions. VALID with in-store purchases ONLY. Excludes delivery. Visit manchuwok.com/wokrewards for complete program details. Program is available at participating ManchuWOK locations.